CRYPTO FAQ
Harness crypto insights and accelerate growth with our AI-powered analytics. Make data-led decisions that deliver outstanding results.
Is it secure? How are my funds safeguarded?
Your security comes first. At Highmark Bitspire, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to protect your digital assets. We adhere to strict financial regulations in United Kingdom and undergo regular audits. Funds are insured against unauthorised access, so you can trade with confidence.
I’m new to investing in crypto. Is it complicated?
Certainly not—Highmark Bitspire is designed for beginners:
- Step-by-step guides and round-the-clock support
- Try a risk-free demo with virtual funds
- Automated tools that handle the heavy lifting for you
- Start small (from only $5) and learn as you trade!
How quickly can I withdraw funds to my bank card?
Withdrawals to bank cards are processed within 1-3 working days in most regions. Cryptocurrency withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary depending on your bank and verification status.
Why are there no fees? Is there a catch?
We monetise through premium features and volume-based partnerships with exchanges, not through user fees. There are no hidden charges - you always see the exact transaction amount before confirming.
Is this service offered in my country?
Yes! Highmark Bitspire is available across most countries worldwide (98+ and growing). Simply choose your country during registration to confirm availability and view localised payment options. We adhere to all local regulations to help keep your trading safe and compliant.
How should I decide what to invest in? Do you offer recommendations?
We make investing in crypto simple for beginners. Highmark Bitspire offers:
- 1. AI-powered recommendations - Receive personalised coin suggestions tailored to your risk level
- 2. Ready-made portfolios - Curated bundles (e.g. 'Starter Pack', 'DeFi Bundle')
- 3. Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
In addition, our interactive tutorial helps you learn as you invest!
Where can I find support if I encounter technical issues?
24/7 support is available via live chat and by email at support@highmark-bitspire.com.com. Our average response time for urgent enquiries is under 15 minutes.
Is cryptocurrency legal? Do you adhere to financial regulations in my country?
Yes, cryptocurrency is legal in most jurisdictions, and Highmark Bitspire complies fully with applicable local laws. Here's what you need to know:
- 1. Licensed Service
- Registered with (FinCEN, FCA, CySEC)
- Independent firms conduct regular audits
- 2. Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country's regulations
- KYC checks required where legally mandated
- 3. Your Funds Are Safeguarded
- Bank-level security (as with your online banking)
- 95% of assets are held offline (cold storage)
See our Compliance page for your country's status, or contact support for details.
Which payment methods do you support?
